Making Sense of the Chaos
Glossary
AI governance, KM, and compliance all come with jargon that shifts across industries. This glossary breaks it down—no fluff, just what you need to know.
Governance & Compliance
These deal with AI risk, legal exposure, and regulatory frameworks
📌 AI Governance & Compliance
- AI Governance → Frameworks for responsible AI use, balancing innovation with compliance.
- Algorithmic Bias → How AI decision-making skews unfairly due to flawed training data.
- Explainability (XAI) → AI’s ability to provide human-understandable justifications for its decisions.
- Regulatory Compliance → Industry-specific AI regulations (e.g., HIPAA for healthcare, GDPR for data privacy).
- Data Governance → Policies ensuring AI systems use clean, structured, and unbiased data.
- Model Drift → When an AI model’s accuracy declines over time due to changing data patterns.
- Risk Management in AI → Identifying, mitigating, and governing AI-related legal and operational risks.
📌 AI Risk & Regulatory Trends
The legal and compliance landscape for AI is evolving fast. This section breaks down key regulatory shifts, ethical concerns, and industry-specific risks.
- AI Regulations by Industry → A snapshot of how different sectors (finance, healthcare, law, SaaS, etc.) are being regulated
- Bias, Explainability & AI Ethics → Why "black-box AI" is a problem, and what regulators are doing about it
- Legal Risks of AI-Generated Content → Deepfakes, IP infringement, and the compliance minefield of AI-created work
- Data Privacy & AI Compliance → How GDPR, HIPAA, and other frameworks apply to AI-driven data usage
- AI & Employment Law → Bias in AI-driven hiring, workplace surveillance, and other HR compliance issues
- Upcoming AI Legislation to Watch → Major proposals shaping the future of AI governance
Knowledge & Information Management
Focused on structuring, organizing, and making knowledge usable
📌 Knowledge Management & Information Governance
- Knowledge Management (KM) → The process of capturing, structuring, and applying company knowledge.
- Unstructured Data → Information that exists in emails, chats, or documents without a defined organization.
- Search & Retrieval Efficiency → How easily employees can find and apply relevant knowledge.
- Knowledge Silos → Isolated pockets of expertise that limit organizational knowledge flow.
- Tacit vs. Explicit Knowledge → Tacit = intuitive, experience-based; Explicit = documented and shareable.
- Document Management Systems (DMS) → Tools that help store, manage, and track electronic documents.
- AI for Knowledge Discovery → AI-driven tools that surface relevant knowledge based on queries.
📌 Industry-Specific AI & KM Challenges
- Healthcare AI Governance → AI bias in diagnostics, patient data security, FDA compliance.
- Finance AI Risks → Algorithmic trading, bias in lending decisions, fraud detection AI limitations.
- Legal AI Challenges → AI-assisted contract review, knowledge retention, ethical legal tech use.
- Startups & AI Scalability → Compliance risks for early-stage AI adoption.
- SaaS AI Governance → Ensuring product AI aligns with user and regulatory expectations.
Adoption & Change Management
How organizations actually integrate AI & KM without chaos
📌 Change Management & AI Adoption
- Digital Transformation Fatigue → When employees resist AI-driven changes.
- Human-in-the-Loop AI → Ensuring AI workflows always involve human oversight.
- AI Change Readiness → Assessing how prepared an organization is for AI-driven shifts.
- Process Automation vs. Intelligence → The distinction between automating repetitive tasks vs. AI-powered decision-making.
📌 AI in Learning & Development / Training
- Adaptive Learning → AI-driven training that adjusts based on user responses.
- Microlearning → Small, bite-sized training modules for focused learning.
- Skills Taxonomy → Mapping employee skills to roles, often enhanced by AI.
- AI-Powered Training Analytics → Measuring training effectiveness through AI-driven insights.
- Compliance Training → Mandated legal and industry-specific training powered by AI.
- Corporate L&D Transformation → The shift from static training models to AI-driven personalization.
📌 Practical AI & KM Implementation
AI and Knowledge Management don’t just need policies—they need to actually work. This section covers real-world challenges of AI adoption and making knowledge usable.
- When to Automate vs. When Not To → AI isn’t a magic fix—knowing what to automate (and what to leave human) is key
- Making KM Usable, Not Just Storable → Why dumping documents into a system isn’t "Knowledge Management"
- AI Adoption: Beyond the Hype → The gap between AI innovation and what companies can actually implement
- Bridging Legal, IT & Business Needs → Translating AI & KM solutions across different internal teams
- Fixing Broken Workflows Before AI → Why AI fails when the underlying processes are garbage
- Scaling AI & KM Without Creating Chaos → How to ensure AI and knowledge tools grow with your business instead of creating silos
Deep Dive: Key Concepts
Some ideas are easier to grasp with a visual breakdown. These mind maps distill complex topics like AI governance, KM, and change management into clear, structured frameworks.